FREQUENTLY ASKED QUESTIONS
1. HOW OFTEN DO I COME TO THERAPY?
In majority of cases you will start meeting with your therapist once a week for 50-60 minute sessions. The first session (initial session) will last about 90 minutes instead of 50 minutes. How often you come to therapy depends on the needs of each individual client and their situation and will be discussed during the initial session.
2. HOW LONG DOES THERAPY LAST?
The length of therapy depends on the needs of each individual client and their situation. It could be just a few sessions or longer.
3. WHY DO YOU NOT TAKE INSURANCE?
First, in order to receive benefits from the insurance company for therapy you must be diagnosed with a mental disorder and prove to them that therapy is medically necessary. Many of my clients do not have a mental disorder but are simply stuck where they are in life or are dealing with some difficult relationships or transitional period in their lives. Therefore, we do not agree with having to give them a diagnosis and think that this is unnecessary. Another issue is that insurance companies decide how many sessions they will pay for which can cut therapy short for many people. Each of my clients are unique in their needs for therapy and I want them to be able to have a say in how long they need to see me; because ultimately they will know by how they feel if continuing therapy is needed. Finally, medical records might not be kept completely confidential. Not only does the files pass through many people in the insurance companies before it is approved, there is also the chance that you medical information (at the least that you saw a counselor for a mental disorder) will be put into a medical information database (MIB) that can be accessed by hundreds of insurance companies. This to us is not worth the risk.
If you are wanting to get reimbursed via your insurance you can pay for the services out of pocket and submit Out of network reimbursement form to your insurance using a superbill we provide you with. However, please remember if we do this we do have to give you a diagnosis and all of the above is still a concern to keep in mind when submitting these documents. A really excellent option is also called Better they do all the work of getting your reimbursement and in turn they take a 10% of what you get back. You can find out more at https://get.better.co
4. IS THERE AN ON CALL THERAPIST AVAILABLE?
No, our therapists do not have an "on call" schedule. Our therapists need time to rejuvenate themselves in order to be healthy and be able to provide help to their clients. However, if you feel that you may need an appointment sooner than your scheduled time, please call and leave a message for your therapist at any time. If you are in an emergency situation call your local emergency services or crisis intervention center.
5. WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We accept credit card (VISA, MASTERCARD, AMEX and DISCOVER) as well as cash and check. If you pay with cash please bring exact change because we do not keep change in the office. There is a $25 fee for all returned checks. All payments will be collected at time of service. We also accept Health Savings Account cards but some are not accepted. We are happy to try and run your card at your session to see if it will work. If your card is not accepted often times people can be reimbursed via their HSA account. We DO NOT accept any form of insurance.
6. WHAT ARE THE AVAILABLE HOURS/DAYS I CAN MAKE APPOINTMENTS?
Hours vary depending on therapist availability. Each therapist has their own schedule. Our office does offer a variety of different times including morning, afternoon, evening, and some weekend hours.
7. I AM DIVORCED AND WOULD LIKE TO BRING MY CHILD IN FOR THERAPY. MY EX-SPOUSE AND I HAVE JOINT CUSTODY DO YOU NEED THEIR PERMISSION?
We usually have both parents sign the parent forms and informed consent for the children and adolescents we see. If a parent is not present we have a release form that can be signed aside from the initial paperwork.
8. I HAVE MORE QUESTIONS ABOUT THERAPY BEFORE SCHEDULING MY APPOINTMENT. IS THERE A WAY TO CONTACT YOU TO ASK THESE QUESTIONS?
ABSOLUTELY! Contact us with any questions you may have before scheduling an appointment and we will be happy to answer all your questions. (502)612-9129 If someone is not able to answer your call please leave a message and one of our therapists will return your call as soon as possible (usually within 48 hours).
9. HOW MUCH DOES THERAPY COST?
It depends on what type of therapy and the length of each session. Typical sessions are 50-60 minutes and initial sessions are 90 minutes. We provide individual therapy for children, adolescents, and adults. Some of our therapists provide couple/marriage counseling, parental coaching sessions, divorce counseling, and family therapy. All of which have different fees. Divorce counseling depends on the type individual, parenting, or family. Online counseling services follow the same fee scale.
Individual Sessions $70 (per 50-60 minute session)
Individual Sessions Half time $35 (per 30 minute session)
Couple/Marriage Sessions: $85 (per 50-60 minute session)
Parental Coaching Sessions: $85 (per 50-60 minute session)
Family Sessions: $95 (per 50-60 minute session)
Initial Session $100 (90 minute session)
Individual Sessions fast start $140 (per 110-120 minute session)
Couple/Marriage Counseling Sessions fast start $170 (per 110-120 minute session)
Parental Coaching Sessions fast start $170 (per 110-120 minute session)
Family Session $190 (per 110-120 minute session)
These fees may vary depending on the circumstances and needs of the client. If you have any questions or concerns please contact me.
All fees are paid in full at the beginning of each session.
10. IS THERAPY CONFIDENTIAL?
Yes, therapy is confidential and what you discuss stays between you and the therapist. However, there are limits to confidentiality that everyone should understand. We strive to provide a safe and comfortable place where you can openly express and explore your concerns. In doing so as your therapist we are committed to guarding your right to privacy, within the limits of the law. The following will describe the nature of confidentiality between the therapist and the client.
Disclosure is required by law in the following circumstances:
1. When the counselor becomes aware of danger of harm to self or another person. The therapist has the duty to report any threats of harm to those who were mentioned and in possible danger. The therapist also has the duty to notify family members or other professionals to take the necessary means to keep the client safe.
2. Any suspicion of abuse/neglect of a child or vulnerable adult. A report will be made to the appropriate protective agencies.
3. When a court of law issues a court order signed by a judge to release information.
Except in one of the above listed situations the therapist will not release any information without a client request and signed release form. NOTICE: Releases of information for families/couples in therapy require the written permission of every member of the family/couple in treatment able to execute a waiver.